Support

Help when you need it, from people who know real estate

Support hours: Mon-Sat, 10:00-19:00 IST. Urgent billing and access issues are handled first.

In-app support tickets

Signed-in users can raise a ticket from the Support section. You get a threaded conversation with full history.

Open the app

Email the support desk

Write to support@navelosoftware.com with your business name and what you were doing when the issue appeared.

Call us

+91 99938 85301 — best for urgent billing or renewal problems.

Onboarding help

Sending us a spreadsheet of existing inventory? Our team will help map and import it.

Contact us

Under 1 working day

Typical first response

Priority queue

Professional & Business plans

Guided import

Existing inventory & customers

Before you write in

  • What is GharQ?

    GharQ is a real-estate CRM that replaces the dealer's diary, Excel sheets and scattered WhatsApp notes with one system for properties, customers, staff, follow-ups, site visits, sales and analytics.

  • Who is it for?

    Property dealers, brokers, channel partners and small developer sales teams in India who manage inventory and buyers every day.

  • Can I manage my staff?

    Yes. You add staff to your own organisation, assign customers to them and see their follow-ups and sales performance.

  • Can staff have different permissions?

    Yes. Each module — inventory, customers, follow-ups, sales, support and more — has view, create, edit, delete, export and assign permissions per staff member.

See all questions